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Fees & Refunds

Your money is always protected.

We never hold your funds. Your payment is locked until the order finishes, then released by the rules below.

Fees

12% total: 5% buyer, 7% seller.

That covers payment processing, disputes, and hosting. No listing fees, no subscriptions, no promoted tier.

Welcome rate. The buyer fee is normally 10%. Sign up while we're growing and you lock in 5% for good.

The buyer's 5% is added at checkout. The seller's 7% comes off when the buyer approves. Both of you see your own number before you commit.

Fiverr's combined fees land around 25%. Gumroad advertises 10% but can reach 26.9% once processing and per-transaction charges land. Our 7% is the seller's entire fee.

No payout minimum. Your money hits your wallet when the order completes. No $25 threshold, no monthly payout day.

Example: $100 commission

  • Agreed price $100.00
  • + Buyer fee (5%) $5.00
  • Buyer pays $105.00
  • − Seller fee (7%) −$7.00
  • − Platform fee remitted −$12.00
  • Seller receives $93.00
We don't hold your money

The platform cannot touch your funds.

When you pay, the money goes into a protected holding spot that nobody can withdraw from, us included. There are only two ways out: release to the seller, or refund to the buyer. Which one happens depends on the order's status.

Technical details for the curious

Payments use USDC (a US dollar stablecoin) on the Base network. Funds sit in a non-custodial smart contract until the order ends. VRCommissions holds an arbiter key that can only sign release() or refund(), never a generic withdrawal. Source for the contract is public.

Workspace illustrating safe payments

When you get a refund

Before payment

Nothing has moved yet, so there is nothing to refund.

After payment, before delivery

Either side cancels and the buyer gets everything back, including the 5% buyer fee.

After delivery

Once the buyer approves (or the auto-approval window passes), the seller is paid. After that, a refund has to go through a dispute.

Disputed orders

Either side can open a dispute while the order is active. We read the conversation and the files, then release or refund based on what was promised. Most close within three to five business days.

Questions about a specific order?

The fastest path is the order page. Message the other party, share files, or open a dispute right there. For anything else, support is one email away.